{"id":1437,"date":"2024-12-11T12:12:28","date_gmt":"2024-12-11T12:12:28","guid":{"rendered":"https:\/\/klbtheme.com\/fynode\/?page_id=1437"},"modified":"2026-04-09T15:19:46","modified_gmt":"2026-04-09T13:19:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/ttechshop.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a"},"content":{"rendered":"
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SHOPPING INFORMATION<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Q1: What is the return period for your products? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Customers can return products within 14 to 30 days from the date of delivery for a full \nrefund. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Q2: What conditions must be met for a successful return process? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\u2022 The product must be in its original condition, unopened, and unused.
\n\u2022 The product should be returned in its original packaging with all accessories and \ncomponents.
\n\u2022 The original tax invoice must be included with the return.
\n\u2022 The serial number must be clear and match the product details on the packaging, \nwithout any tampering. <\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Q3: How can I make a return? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To request a return, please follow these steps: <\/p>

  1. Contact our Customer Support Team via phone, email, or through your online account within the return period.<\/li>
  2. Provide your order number, invoice, and reason for return.<\/li>
  3. Our team will arrange a pickup or guide you to the nearest authorized drop-off point.<\/li>
  4. Once the product is received and inspected, we will process your refund or exchange within 7\u201314 business days.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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    Q4: What if my product is defective or damaged? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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    In case you receive a defective or damaged product:<\/p>

    • Please notify us within 48 hours of delivery.<\/li>
    • Provide clear photos or videos showing the defect\/damage.<\/li>
    • If confirmed, you can choose between a replacement or a full refund.<\/li>
    • For manufacturing defects covered by warranty, repairs\/replacements will be handled under the official brand warranty policy.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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      Q5: Are there any products that cannot be returned? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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      Yes. The following items are non-returnable:<\/p>

      • Products that have been used, installed, or show signs of wear.<\/li>
      • Personal care and hygiene products (e.g., irons, shavers, blenders once unsealed).<\/li>
      • Products returned without their original packaging, invoice, or serial number.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        SHOPPING INFORMATION Q1: What is the return period for your products? Customers can return products within 14 to 30 days<\/p>","protected":false},"author":56,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1437","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/pages\/1437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/comments?post=1437"}],"version-history":[{"count":18,"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/pages\/1437\/revisions"}],"predecessor-version":[{"id":5158,"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/pages\/1437\/revisions\/5158"}],"wp:attachment":[{"href":"https:\/\/ttechshop.com\/ar\/wp-json\/wp\/v2\/media?parent=1437"}],"curies":[{"name":"\u0648\u0648\u0631\u062f\u0628\u0631\u064a\u0633","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}